The Spark of FUSE

FUSE partners, including public agencies and policymakers, are engaged in a collective, community-wide effort to better support unhoused people in crisis. FUSE shifts participant service utilization away from costly emergency response systems towards a more cost-effective and person-centered solution – access to stable housing, supportive services and comprehensive healthcare.

Colorado State University Social Work Research Center FUSE 2019-2021 Final Evaluation Report

Key Features of FUSE

Data-driven Targeting: FUSE referrals are selected by identifying the highest utilizers of emergency services. This initiative targets the top 40% of people experiencing homelessness who are also top utilizers of community crisis response services in Fort Collins. Data matching across emergency services identifies eligible participants and provides context for anticipated service needs. Data is carefully protected and handled through data sharing agreements and protocols.

Extensive Collaboration:The FUSE model relies on strong collaboration across partner agencies. FUSE Fort Collins has developed a network among housing case managers, healthcare providers, court liaisons, emergency shelters, and faith groups. This network supports participants’ care coordination by overcoming barriers to health and housing stability and provision of basic needs such as furniture, food and transportation.

Supportive Housing: FUSE is a Housing First model that prioritizes rapid housing placement and ongoing supportive services. Case managers help participants transition from homelessness and support their stabilization in independent living. Once housed and settled, housing case managers can then facilitate connections with mainstream community resources to address healthcare, justice, and employment needs.

Intensive Case Management: FUSE case management is participant-centered and focused on participants’ unique challenges and goals. Housing case managers work with participants to achieve high housing placement and retention outcomes, reduce recidivism rates and access preventative healthcare. A key feature of successful intensive case management is low caseloads. Housing case managers work with a maximum of 15 FUSE participants to ensure a rapid response with quality care. Housing services are not time bound; instead, they are defined by participant benchmarks and stabilization indicators.